Shipping policy

Where We Ship

We currently ship to addresses within the United States only.

Order Processing

Orders are processed within 1-3 business days (excluding weekends and holidays). Once your order ships, you will receive an email with your tracking number.

Delivery Time

Your order ships from our international fulfillment partner's warehouse. After shipping, delivery usually takes 7-14 business days. During holidays, peak seasons, or carrier delays, delivery may occasionally take longer.

Shipping Rates

Standard shipping is $5.95. Orders of $45 or more ship free.

Order Tracking

Every order includes a tracking number so you can follow your package until it arrives. Tracking updates may take a few days to appear after your order ships.

Delayed or Lost Packages

If your order has not arrived within 45 days of shipping, please contact us and we will send a replacement or issue a refund.

Shipping Address

Please make sure your shipping address is complete and correct at checkout. We cannot be responsible for orders delayed or undeliverable due to an incorrect address.

Questions?

Contact us at purellabeautyoffice@gmail.com and we will reply within 24 hours.